We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...representative according to N85000 for ISO 14001 and Eco-Management and Audit Scheme (EMAS)+ Provide trainings to employees regarding EHS conceptsEducation & Experience+ Technical education (electrical engineering, mechanical engineering, chemical laboratory assistant,...
**Category :** **Customer Service/Support****About TP****Teleperformance is a global, digital business... ..., and the environment.****Benefits of working with TP include:**+ **Paid Training**+... ..., VT, WI, WV, WY.****This is a Work at Home position for recent UMA graduates only.*...
...confidential information either manually or utilizing eDiscovery software Upload/Download documents and create links using OneDrive, DropBox, or similar program. Work with databases such as Concordance and Relativity. Assist with trial preparation (trial binders...
...culture? Join us at The Wellness Center: Yoga & Therapies as an Occupational Therapist (OTR). You will be joining our existing team of friendly... ...Therapies is the company for you! This position is for the 25-26 school year and is based in a variety of charter and public schools...
...Keeper is hiring a motivated and talented Marketing Intern to join the Global Customer Marketing team. This is a hybrid position for those living within a commutable distance to our global HQ office in Chicago, IL. Keeper's cybersecurity software is trusted by millions...